Guiding Principles
Sidwell Protection Services, Inc., founded in 1992 by Jim Sidwell, is a family-owned company deeply rooted in Christian values. Specializing in contract security guard services, we provide comprehensive security solutions for a variety of venues, ranging from warehouses to vacation condominiums. Our dedication to excellence in service, unwavering pursuit of client satisfaction, and strong commitment to employee loyalty have cemented our reputation as a trusted leader in the security industry on the Gulf Coast. We prioritize the safety and well-being of our clients and their properties, ensuring peace of mind through integrity and professionalism.
Furthermore, our Christian values are integral to fostering a work atmosphere of respect, integrity, and service. These principles guide our interactions and decision-making processes, creating a respectful and supportive environment for all employees. We believe that treating each other with compassion and kindness is essential to building strong, cooperative teams. Our commitment to honesty and ethical behavior encourages transparency and trust, both within our company and in our relationships with clients. Additionally, our focus on service extends beyond our professional duties, inspiring us to contribute positively to the community and to uphold the dignity and value of every individual we encounter. This spiritually enriched atmosphere not only enhances our work culture but also strengthens our dedication to delivering exceptional security services.
Use the drop downs to learn more about how we work to maintain excellence in all of these areas.
High Standards
We strive to maintain high standards in customer service and hiring practices because we know the Security Guard Industry is a business based on people. To be successful, we work to attain and maintain the highest standards in every client interaction, hire, training session, and on-the-job performance.
Employee Retention
We know that excellent service is directly related to employee retention. We provide competitive pay and incentives to create a stable and fair environment for our security officers.
Active Management Involvement
We understand that active management is key to excellent service. That’s why we regularly check in with clients as well as employees to ensure all aspects of our security services are meeting and exceeding expectations.
Responsiveness
We pride ourselves on our quick response. Both clients and employees have the ability to reach someone from our management team around the clock, and can expect exceptional customer service in addressing every question, concern, or business detail.
Quality Control
And we recognize that quality control starts with regular communication with the client and its representatives. We take great pride in our ability to keep our clients informed and updated. Through written reports, one-on-one meetings, training sessions, and more, we strive to provide our clients with peace of mind, knowing that their security needs are not only being met, but exceeded.
Who We Are
At Sidwell Protection Services, Inc., we know the feeling of security is built on relationships of trust. Get to know us a little better!
Jim Sidwell – President
Jim brings a wealth of expertise to the field of security, with an impressive tenure of over 45 years. His journey in this sector encompasses a broad range of experiences, including contract guard security, as well as retail and warehouse security management. In 1992, Jim founded Sidwell Protection Services, Inc., driven by his vision to establish a company that excels in providing custom-tailored security solutions, catering specifically to the needs of its clientele. During his 32 years as President, Jim has built a stellar reputation that stands as a testament to Sidwell Protection Services’ commitment to the highest standard of service.
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Beyond his professional sphere, he is deeply involved in his community and church, and has served as a member of the Board of Directors for various organizations.
On a personal note, Jim cherishes his family life, celebrating 40 years of marriage. He is a proud father of two children and a doting grandfather to four grandchildren. His leisure time is often spent indulging in his passion for hunting and fishing.
Austin Sidwell – Vice President
Austin is highly educated and a decorated former U.S. Air Force officer, he brings a robust blend of military discipline and business acumen to his role. He is a graduate of The United States Air Force Academy, holds a Master of Business Administration from Liberty University, where he graduated as a Distinguished Graduate, and is currently pursuing a Juris Doctorate. at Faulkner University’s Thomas Goode Jones School of Law, projecting to graduate in December 2025.
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Austin’s extensive military background includes roles as a HH-60G Combat Rescue pilot and the Chief Evaluator/Instructor Pilot in the TH-1H (Huey) at the 23rd FTS at Ft, Novosel. Throughout his 12 years of active-duty service, Austin also served in leadership roles outside the cockpit including: Assistant Director of Operations, Squadron Chief of Safety, Chief of Training and Pilot Instructor Training Lead. During this time, he acquired significant experience in operations management, training, and safety program leadership. At Sidwell Protection Services, Austin is responsible for overseeing all operations, employee hiring, scheduling, and ensuring the company’s legacy of client satisfaction and employee loyalty continues to thrive under his leadership.